Our Policies and Guidelines
Salesian Missions Australia are committed to transparency and accountability. Our policies and guidelines can be found below. For further information on our policies and guidelines please
Contact Us Salesian Missions Australia.
Salesian Missions Australia is committed to the absolute right of a child’s safety, free from abuse and exploitation. It is committed to creating and maintaining an environment which promotes its core values and recognises that all children and young people have equal rights to protection. Salesian Mission Australia’s overseas partners compliance to the Child Safeguarding Policy is mandatory and is communicated to all stakeholders.
Feedback and Complaints
At Salesian Missions Australia we welcome feedback to improve the way we operate and to help us to achieve better outcomes in the communities in which we work. We encourage our supporters, partners, various internal and external stakeholders both in Australia and overseas to share feedback with us including complaints and concerns.
If you wish to provide feedback, a complaint or express concerns regarding any aspect of our management or procedures, you can email at Contact Us, phone us on 03 9377 6060 or in writing to:
Salesian Missions Australia
P O Box 264
Ascot Vale, Vic, 3032
All correspondence will be taken seriously and investigated in accordance with our Complaints Handling Policy. For further information refer to our policy below;
Salesian Missions Australia is a member of the Australian Council for International Development (ACFID) and a signatory to its Code of Conduct. If you believe Salesian Mission Australia has breached the ACFID Code of Conduct, you can lodge a complaint via ACFID’s website, or in writing to:
ACFID Code of Conduct
Locked Bag 3
DEAKIN ACT 2600
Our policies guide our work, actions and decisions, they help in ensuring we achieve the highest possible ethical standards in all that we do.